Sales Questions
What Type of Payment System do you Use?
This site currently shares a verified Paypal Business account with my main company, Lunarstudio since 2000.
What Types of Payment do you Accept?
Debit/ATM cards, credit cards, and everything else Paypal has to offer.
Sales Tax
The state of Massachusetts in the United States currently charges a 6.25% sales tax and is automatically calculated by Paypal.
How are these Products Delivered?
After your purchase is processed and confirmed, you will be sent an automated email to the address you registered with. This email will contain an encrypted/hashed? link to your available download.
The majority of the time, this process is almost instantaneous. Any delay will most likely be the result of processing of your information on Paypal’s end.
Do you Physically Ship your Products as Well?
Currently, I do not for the sake of simplicity and efficiency. If I do receive request for a physical product/DVD, I will consider this as an extended option for future release.
Return Policy
As with the majority of software, stock photography, and music downloads on the Internet, all purchases are considered final to prevent software piracy and reselling.
What Goes into these Costs?
I try to provide a reasonable price for the amount of work involved — to some degree it involved comparing other available libraries on the Internet and finding a fair balance. Producing good High Dynamic Range images and panoramas requires a heavy investment in time, photography equipment, hardware, and software. As an artist who has struggled in the past, I feel it is necessary to help support our fellow artists. In addition to all of this, the costs of hosting these files are substantial. In fact, I often go through the highest hosting plan my website host has to offer and the data becomes metered.
Usage and Legal Agreements
For more information regarding image usage rights and legal agreements, please visit the Legal section of this website.